Privacy Policy
Intimate Roots Coaching & Therapy
(SMHC, LLC d/b/a Intimate Roots Coaching & Therapy)
Effective Date: February 2016
Last Updated: January 2026
Intimate Roots Coaching & Therapy (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy governs how we collect, use, maintain, and disclose information collected from users (“you”) of our website:
This Privacy Policy applies only to information collected online through this website and does not apply to information collected offline or through other means (including live events, phone calls, mailed documents, or in-session communications).
By using this website, you consent to the data practices described in this policy.
1. Information We Collect and How We Use It
We may collect personal information that you voluntarily provide when you:
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Subscribe to newsletters
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Complete contact or intake forms
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Schedule appointments
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Purchase products or services
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Communicate with us via email or secure platforms
This information may include your name, email address, phone number, mailing address, and payment information. You provide this information knowingly and voluntarily.
We use this information to:
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Respond to inquiries
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Deliver services and products
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Send communications you have opted into
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Improve website functionality and user experience
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Provide important service-related information
We do not sell, rent, or trade your personal information to unauthorized third parties.
2. Cookies and Tracking Technologies
IntimateRoots.com may use cookies, web beacons, or similar technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us understand how visitors interact with the site.
You may disable cookies through your browser settings; however, doing so may limit certain website features.
3. Third-Party Services and External Links
We may share limited information with trusted third-party service providers (such as email platforms, scheduling software, payment processors, or secure client platforms) strictly for operational purposes.
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Once you leave IntimateRoots.com, any information you provide is governed by that third party’s privacy policy.
4. HIPAA Compliance and Protected Health Information
If you engage in services that involve personal health information, your privacy is treated with the highest level of care.
All electronic communications, scheduling, forms, and client portals that involve Protected Health Information (PHI) are secured using HIPAA-compliant platforms, including HIPAAtizer, which implements administrative, technical, and physical safeguards designed to protect information in accordance with applicable HIPAA standards.
Please note:
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This website is not intended for emergency or crisis communication
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Sensitive clinical or therapeutic information should only be shared through designated secure platforms
Clients receiving therapy or clinical services may also receive a separate HIPAA Notice of Privacy Practices, which governs those services specifically.
5. Data Storage and Security
Your information is stored using secure systems and is accessible only to authorized personnel or service providers who require access to perform their duties.
All email communications include an unsubscribe option, and you may opt out of non-essential communications at any time.
6. Children’s Online Privacy Protection Act (COPPA)
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, it will be deleted promptly.
7. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page. Continued use of the website constitutes acceptance of the revised policy.
8. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact: